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Woman putting on son's bike helmet.

Community Benefits & Health Needs

Our Commitment to a Healthier Community

At New England Baptist Hospital, we’re committed to improving the health and well-being of residents within our Community Benefits Service Area (CBSA). Through our Community Benefits Department, we work in collaboration with residents and key community health stakeholders to address the health needs identified by this assessment.

New England Baptist Hospital’s Community Benefits Service Area includes:

  • Mission Hill/Roxbury
  • Brookline
  • Chestnut Hill
  • Dedham

Led by the Community Benefits Advisory Committee (CBAC), we aim to address the most pressing health needs in each community by conducting the 2025 Community Health Needs Assessment (CHNA). Learn more about the CHNA process and how you can help guide our community health strategy for the next three years.

Community Health Needs Assessment

Guiding Principles

We strive to ensure that our work in the community is both meaningful and impactful. Each of our Community Health Needs Assessments is guided by these core principles:

  • Accountability: Hold each other to efficient, effective and accurate processes to achieve our system, department and communities' collective goals.
  • Community Engagement: Collaborate meaningfully, intentionally and respectfully with our community partners, and support processes initiated, driven and led by the community, especially with populations experiencing the greatest inequities.
  • Equity: Apply an equity lens to achieve fair and just treatment so that all communities and people can achieve their full health and overall potential.
  • Impact: Employ evidence-based and evidence-informed strategies that align with system and community priorities to drive measurable change in health outcomes.
Priority Areas

Health priorities and equities chart

Our healthy equity priority areas include: equitable access to care, social detriments of health, mental health and substance use, and complex and chronic conditions.

Priority Cohorts

We are committed to delivering equitable health outcomes. As part of that mission, we prioritize the following cohorts for community benefits:

  • Youth
  • Individuals with disabilities
  • Older adults
  • Racially, ethnically and linguistically diverse populations
  • Low resource populations
Resource Guide

The Community Resource Guide was developed to highlight health and social service resources available to the community. As a disclaimer, the listings within this guide are informational and not meant to be taken as recommendations or endorsements.

Contact Us

New England Baptist Hospital welcomes any comments you may have on our most recently conducted CHNA and implementation strategy. Please submit your comments by email or mail them to:

Christine Dwyer
Director, Community & Government Affairs
New England Baptist Hospital
125 Parker Hill Avenue
Boston, MA 02120.

Visit Beth Israel Lahey Health's website to learn more about how we are improving health equity across the communities we serve.

BILH Community Connections Newsletter

To learn more about how we're helping your community, please sign up to receive the quarterly Community Connections newsletter for any BILH hospital(s) of your choice.