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Community Benefits & Health Needs

Advancing community health — together

Our Commitment to a Healthier Community

At New England Baptist Hospital, we’re committed to improving the health and well-being of the communities we serve. Through our Community Benefits work, we partner with residents and local organizations to address the health needs and priorities identified through the Community Health Needs Assessment (CHNA).

New England Baptist Hospital’s Community Benefits Service Area includes:

  • Brookline
  • Chestnut Hill
  • Dedham
  • Mission Hill
  • Roxbury

Led by the Community Benefits Advisory Committee (CBAC), we aim to address the most pressing health needs in each community by conducting the 2025 Community Health Needs Assessment (CHNA). Learn more about the CHNA process and how you can help guide our community health strategy for the next three years.

Our Community Benefits Guiding Principles

New England Baptist Hospital's Community Benefits efforts are guided by the following principles, which shape how we collaborate, invest resources, and measure impact across our programs and partnerships:

  • Accountability: Hold each other to efficient, effective and accurate processes to achieve our system, department and communities' collective goals.
  • Community Engagement: Collaborate meaningfully, intentionally and respectfully with our community partners, and support processes initiated, driven and led by the community, especially with populations experiencing the greatest inequities.
  • Equity: Apply an equity lens to achieve fair and just treatment so that all communities and people can achieve their full health and overall potential.
  • Impact: Employ evidence-based and evidence-informed strategies that align with system and community priorities to drive measurable change in health outcomes.

Find Support Services in Your Community

Use the BILH Find Help tool to find free or low-cost services near you. Get help with bills, rent, buying food, transportation, and more.

BILH Community Connections Newsletter

To learn more about how we're helping your community, please sign up to receive the quarterly Community Connections newsletter for any BILH hospital(s) of your choice.