Language Assistance & Interpreter Services
Use our language services to communicate your healthcare needs
Ensuring Effective Communications
New England Baptist Hospital (NEBH) is committed to communicating with all patients and their care partners clearly and thoroughly.
Interpreter services for non-English-speaking and hearing-impaired patients are essential to providing high-quality health care.
It is also critical to creating a welcoming, inclusive environment for all. At NEBH, we are committed to providing compassionate care to patients regardless of their ability, background or chosen identity.
You have the right to medical interpreter at no cost to you. We provide interpreter services in the following languages:
- Albanian
- Amharic
- Arabic
- Armenian
- Bengali
- Cape Verdean Creole
- Chinese (Cantonese, Mandarin, Toisanese and Taiwanese/Fukienese)
- French
- German
- Greek
- Haitian Creole
- Hebrew
- Hmong
- Italian
- Japanese
- Khmer
- Korean
- Laotian
- Polish
- Portuguese
- Russian
- Serbo-Croatian
- Somali
- Spanish
- Swahili
- Tagalog
- Thai
- Urdu
- Vietnamese
The AT&T language line is also available for non-scheduled requests. Language lines connect people who speak different languages so they can communicate more effectively. Additionally, Telecommunications Device for the Deaf (TTD) sets are available at the hospital switchboard for hearing-impaired patients.
To obtain an interpreter, ask your physician, or call the Nursing Office at 617-754-5027. To reach New England Baptist Hospital by Telecommunications Device for the Deaf phone, call: 617-754-5123.
The hospital provides portable devices (TDD sets) for hearing-impaired patients during their hospital stay.
